Slash Support Costs by 60% with Always-On AI Agents
Imagine a helpdesk that never sleeps-every FAQ, billing inquiry, or technical question resolved instantly, 24/7.
Why Choose HumAIns for Customer Care?
Omnichannel Support: Voice, chat, SMS, and email-all covered.
Self-Improving: Learns from every interaction, continually optimizing responses.
Seamless Escalation: Complex cases are routed to human agents with full context.
Real-Time Analytics: Track satisfaction, response times, and resolution rates.
How It Works:
Knowledge Base Integration: AI agents auto-ingest FAQs and updates.
Dynamic Routing: Unresolved issues are escalated to human experts.
Continuous Optimization: A/B testing and analytics drive ongoing improvement.
Full Transparency: Managers can review, moderate, and analyze every conversation.
Results:
85% call deflection
50% reduction in handle time
25% lift in customer satisfaction within 90 days
ROI in under 30 days2
Case Study Highlight:“HumAIns reduced our support workload by 63% and improved NPS-all while providing instant, empathetic responses.”
Customer Service Lead, National Utility
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