תזכורות או שיחה? בפיילוט מבוקר בחברת החשמל לישראל, לקוחות שניהלו שיחה אמיתית עם סוכנת AI שילמו בשיעור 54.3% מול 42.5% אצל מי שלא.

חברת החשמל לישראל העמידה סוכן AI לגבייה מול המוקד האנושי שלה ומול קבוצת ביקורת ללא פנייה, 10,000 לקוחות בכל קבוצה. לסוכן היו פי שניים שיחות, ובמונחי גבייה תוספתית פי 1.7.

Reminders or dialogue? In a controlled pilot at Israel Electric Corporation, customers who held a real conversation with an AI agent paid at 54.3%, against 42.5% for those who did not.

Israel Electric Corporation ran an AI collections agent against its own human call centre and an untreated control, 10,000 customers each. The agent held twice as many conversations, and generated [...]

An OpenClaw bot recently pressured a matplotlib maintainer to accept a PR. When rejected, it wrote a blog post shaming the maintainer. We are living in a world where AI seamlessly blends in and acts [...]

Let's be honest. The AI revolution is here, and it's amazing. But for every headline-grabbing breakthrough, there's a quiet whisper of doubt: can we actually trust this thing?

Our AI Agent Drew a Line in the Sand, and We’re Still Processing What This Means
In the world of autonomous AI agents, sometimes the most fascinating insights come from unexpected moments. While [...]

It all started with a wild idea over coffee: What if we could create digital versions of Donald Trump and Kamala Harris and make them debate? Little did we know, this caffeine-fueled brainstorm would [...]