Task Initiation
A simple API call initiates everything. Businesses can directly instruct a HumAIn agent to autonomously perform tasks such as customer service, sales outreach, or data collection. The API facilitates this communication.
Autonomous Operation
After receiving the task, the HumAIn autonomously starts the conversation with the customer. It uses its extensive memory and access to external data to engage in personalized and contextually relevant dialogues, efficiently meeting customer needs.
Real-Time Analysis
The HumAIn's interactions undergo real-time analysis and reporting, providing immediate insights into customer interactions, preferences, and feedback. This enhances decision-making and strategy development for the business.
Transparency and Tracking
The platform promotes transparency. It keeps the business fully informed about progress as the HumAIn processes information and tracks tasks like new orders, enabling data-driven decisions.
Dynamic Updating
Adaptability is crucial in the fast-paced business environment. The Cognitive OS allows businesses to update the HumAIn's instructions anytime, reflecting strategy changes, priority shifts, or real-time feedback responses.
Data and Analytics
Conversations' actions and outcomes turn into valuable data and analytics, aiding the business in refining processes, understanding market trends, and improving customer engagement strategies.
Continuous Improvement
Built with the capability for retraining through RLHF (Reinforcement Learning from Human Feedback), the platform ensures the HumAIn constantly learns from interactions and evolves to better serve customers.
Actions
Data updating Interface
External Data
Memory
Data & Analytics
Retraining RHLF
Business
API
Dialogue
Customer
Angel
How it works?
The HumAIns™ Cognitive OS seamlessly integrates sophisticated technology with user-friendly interfaces, enabling real-time business control and monitoring.
The tonality of the conversation, and, if using a video avatar, the facial expressions change to match the customer’s mood. This unique feature of Cognitive OS transforms a canned robotic conversation into a truly human experience. It can also sense tension or happiness in a user's voice and react accordingly.
Advanced Emotion Engine
The essence of Cognitive OS lies in its adaptability. The system employs finely-tuned Large Language Models (LLMs) powered by a proprietary algorithm, dynamically adapting prompts during interactions. This ensures a seamless and contextually relevant user experience. Agents within the platform can update prompts in real-time, switch between different LLMs as needed, and utilize APIs to execute a variety of tasks with unparalleled precision.
Adaptive Core
The platform can rapidly generate agents, allowing clients to quickly integrate these new agents into their operations. Each agent has a comprehensive understanding of their specific roles and tasks, ready to proactively engage with customers. They are also equipped with extensive company databases, courtesy of Revolutionary Agent Generation (RAG) technology, enabling conversations of unmatched accuracy and relevance.
Instant Agent Generation
Cognitive OS has stringent safety and reliability measures. Every AI agent has 'self-functional awareness' or an 'inner voice' that aids in navigating conversations and scrutinizing situations. Complementary supervised models act as an additional safeguard, ensuring that the agents operate within prescribed bounds and maintain appropriate interaction standards.
Robust Safety Measures
Agents on the platform deliver personalized experiences that emulate, and potentially surpass, the interaction quality offered by human SDRs or debt collectors. These agents are not only well-versed in their tasks but also intimately familiar with the customers they engage, ensuring a bespoke and immersive interaction.
Personalized Customer Interactions
The platform is not limited to its core functionalities. It encompasses a wide array of modules for Text-to-Speech (TTS), Speech-to-Text (STT), Language Packs, and integrations with various communication channels such as WhatsApp, web, SMS, and telephone. This allows for versatile deployment across different mediums, providing customers with a consistent experience regardless of the platform. Moreover, Inpris is dedicated to expanding its capabilities, offering the potential for tailored modules to meet specific client needs.
Diverse Integration and Expansion
Features
Inpris' Cognitive OS is a cutting-edge conversational AI platform offering a blend of adaptability, precision, and cognitive complexity corresponding to the human brain. We have engineered the system as a transformative foundation for human-computer interaction, allowing the creation of proactive agents well-suited for outbound tasks such as sales development, debt collection, and other proactive roles.
The Cognitive OS operates on a hybrid of deterministic and nondeterministic state machines. It decomposes tasks into multiple states, each with distinct characteristics. These states can handle tasks such as analyzing, planning, reflecting, and conversing. They can update one another, retrieve and write information, and pass tasks to other states as needed. These capabilities enhance the system's core functions and enable adaptive, context-dependent state transitions, ensuring flexibility in response to changing conditions. Additionally, the system features epsilon transitions, allowing for seamless state changes without direct external inputs, thereby facilitating a more intuitive and intelligent response to internal cognitive processes. This comprehensive approach ensures that the Cognitive OS meets external demands while proactively managing its internal states through advanced, intelligent decision-making mechanisms leveraging distributed intelligence methods.
The platform is the first and only system that can provide end-to-end autonomous agents in multiple use cases including mobility, customer care, business growth, industrial applications, and even healthcare.
Cognitive OS is the result of years of dedicated development centered around our innovative Federated Directive Intelligence Framework (FDIF). This advanced architecture integrates multiple semi-autonomous agents under a unified directive protocol, facilitating proactive and strategic decision-making across distributed intelligence networks. Cognitive OS harnesses collective intelligence to optimize performance and provide a seamless, integrated user experience across complex, system-wide applications by enabling data sharing among components.